Last Updated: 2026
Royal Vintage Clothing Castle wants customers to be satisfied with their purchases.
1. Return Period
Customers may request a return within 7 days of receiving the product.
2. Return Conditions
To qualify for a return:
- Item must be unused
- Item must be in original condition
- Original tags and packaging must be included
- Proof of purchase must be provided
3. Non-Returnable Items
The following items cannot be returned:
- worn clothing
- damaged items caused by misuse
- clearance or sale items (unless defective)
4. Exchanges
We may offer exchanges for:
- incorrect size
- defective items
- incorrect products shipped
Exchanges depend on product availability.
5. Refunds
Once the returned item is received and inspected:
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued to the original payment method.
6. Return Shipping
Customers may be responsible for return shipping costs unless the item received was defective or incorrect.
7. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, contact us within 48 hours of delivery.
Contact Us
For any questions about orders, returns, or policies:
Royal Vintage Clothing Castle (RVCC)
Unit 49, Sonpark Shopping Center
01 Annekle Street
Sonheuwel Central
Mbombela, 1201
South Africa